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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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azzielee coleman

June 18, 2026

5  out of  5
rating by azzielee coleman
"Heaven was excellent took her time to explain every to us excellent job very happy"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear Heaven took the time to explain everything clearly and provide such excellent service. We truly appreciate your trust and are glad you had a great experience!"
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Karen Stafford

June 18, 2026

5  out of  5
rating by Karen Stafford
"Felicia Gilbert & team have always been there to answer questions. I am very satisfied with State Farm."
We responded:
"Thank you for your kind words! We’re so glad to hear Felicia and the team have been helpful and responsive whenever you’ve needed assistance. We truly appreciate your trust in State Farm and your continued support!"
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Christine Staicoff

June 18, 2026

5  out of  5
rating by Christine Staicoff
"My husband and I recently went to Felicia at State Farm concerned about our auto and home insurance that we had with American family our rates were very high. Felicia and Heather were very helpful and professional on finding us the best lower rates they both answered all our questions and concerns thanks again we are very happy we called if anyone is having insurance issues I highly recommend Felicia or Heather at State Farm"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear Felicia and Heather were able to help you find better rates on your auto and home insurance while providing the professional service and guidance you deserved. We truly appreciate your trust, your recommendation, and are so glad you’re happy with your decision to switch. Welcome to the State Farm family!"
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Lisa Lewis

June 17, 2026

5  out of  5
rating by Lisa Lewis
"I spoke with Heaven. She was very kind and helpful. She was able to get us better policies with much better deductibles."
We responded:
"Thank you for your kind words! We’re so glad Heaven was able to help you find better coverage and lower deductibles. Providing friendly, helpful service is always our goal. We truly appreciate your trust and support!"
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TL McCain

June 16, 2026

5  out of  5
rating by TL McCain
"The entire staff are Awesome. They return calls in a timely manner and are extremely considerate."
We responded:
"Thank you for your kind words! We’re so glad to hear our team has been helpful, considerate, and responsive to your needs. We truly appreciate your support and are grateful for the opportunity to serve you!"
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Amanda Wolf

June 16, 2026

5  out of  5
rating by Amanda Wolf
"I cannot recommend Felicia and her team enough! She took the time to review our current policies and was able to save us money while actually increasing our coverage. Throughout the entire process, she was friendly, knowledgeable, and incredibly easy to work with.

What stood out most was how much she genuinely cared about helping our family find the best coverage for our needs instead of just trying to make a sale. She answered all of our questions, explained everything clearly, and made sure we felt confident in our decisions.

If you’re looking for someone who is professional, trustworthy, and truly has your best interests at heart, I highly recommend giving her a call. We’re so grateful for her help!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear Felicia and her team were able to help you find better coverage while saving you money. Providing knowledgeable, personalized service and taking the time to make sure our customers feel informed and confident is exactly what we strive for. We truly appreciate your recommendation and are grateful for your trust in our team!"
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Chloe West

June 12, 2026

5  out of  5
rating by Chloe West
"Felicia was literally the sweetest! her work ethics just proves she is worthy of your time. she was able to get me situated within 3 hours of me contacting her. If you need insurance I would definitely give her a call!"
We responded:
"Chloe, thank you so much for your five star review and kind words. They mean so much to me! I look forward to assisting for many years to come for auto insurance, and life insurance. Welcome to our State Farm Family! "
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Ken Vlach

June 11, 2026

5  out of  5
rating by Ken Vlach
"Very personable and worked quickly to allow me to get on with life 😉"
We responded:
"We’re honored by your positive feedback! Thank you so much for your five-star review! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know. Welcome to our State Farm Family!"
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Kimberly McLaughlin

June 11, 2026

5  out of  5
rating by Kimberly McLaughlin
"Heaven made my experience great with signing up for car insurance. She explained everything so that I was able to understand"
We responded:
"Kim, thank you so much for your five star review. We are so grateful Heaven was able to fully explain and serve you for your auto insurance, home insurance, and life insurance needs. Welcome to our State Farm Family! "
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Ellie Null

June 10, 2026

5  out of  5
rating by Ellie Null
"She always gives great service!"
We responded:
"Thank you Elinor for your five star review, it was a pleasure chatting with you yesterday. We value you as a client and look forward to serving you for your insurance and financial services needs for many years to come! "
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Cola Chance

June 10, 2026

5  out of  5
rating by Cola Chance
"Very friendly staff!!! They are professional and showed a genuine concern for my insurance needs! I’m glad I switched over to them! Absolutely love this office, I’ve switched insurances many times in the past, but this time, I’ve found my insurance home 💕"
We responded:
"Thank you so much for your kind words! Felicia and the entire team truly appreciate your support and are always happy to help. We're grateful to have you as a valued client and look forward to assisting you whenever you need us! Welcome to our State Farm Family!"
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Tim Hayes

June 10, 2026

5  out of  5
rating by Tim Hayes
"Very happy with the service and the visit"
We responded:
"Tim, it was a pleasure meeting with you. We are so grateful to have you apart of our State Farm Family and to assist you with your auto insurance, homeowners insurance, and motorcycle insurance. Thank you for your feedback it means so much to us! "
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timothy hearne

June 6, 2026

5  out of  5
rating by timothy hearne
"It was great"
We responded:
"Thank you so much for your feedback! Your five star review means so much to us. I am glad we were able to help you with your auto insurance, home insurance, and life insurance needs. Please don't hesitate to reach out to us if you need anything at all! "
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Chelsea Brawley

June 5, 2026

5  out of  5
rating by Chelsea Brawley
"Felicia is amazing! 10/10 recommend!"
We responded:
"Thank you for your five star review Chelsea! We are so happy to have you apart of our State Farm Family! "
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Susan Gerou

May 29, 2026

5  out of  5
rating by Susan Gerou
"This is an awesome company with a wonderful agent."
We responded:
"Thank you for your feedback Susan! We love having you! If you ever need us for your auto insurance, homeowners insurance, or life insurance just let us know and we will be there to help any way we can! "
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Laura Mock

May 29, 2026

5  out of  5
rating by Laura Mock
"Felicia is great!!!"
We responded:
"Thank you so much for taking the time to sit down and review your auto insurance, your homeowners insurance, your life insurance, and looking into options for your Health Insurance. I look forward to being your agent for many years to come! Grateful to have you apart of our State Farm Family! "
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Regina Rozetta johnson Cook

May 29, 2026

5  out of  5
rating by Regina Rozetta johnson Cook
"I ALWAYS CHOOSE STATE FARM FELICIA GILBERT 5 STARS FOR STATE FARM, ALL THE STAFF IS WELL POLITE.WELL, TRAINED AND NO, JUST WHAT THEY'RE DOING, AND HAD A HANDLE ANY SITUATION.THANK YOU, STATE FARM FOR ALWAYS BEING MY NUMBER.ONE INSURANCE COMPANY SINCERELY LOVE YOUR CLIENT REGINA R.COOK.... STATE FARM WILL ALWAYS BE THE NUMBER ONE COMPANY I WILL ALWAYS USE.I WILL NEVER USE NO OTHER INSURANCE COMPANIES , I'VE BEEN WITH STATE FARM 5 YEARS NOW AND I LOVE HAVE RESPECTFUL AND HOW THEY KNOW WHAT THEY ARE DOING , AND HOW TO HANDLE THE JOB AND GET THE JOB DONE RIGHT THANK YOU , STATE FARM... I KNOW MY FAMILY IS IN GOOD HANDS AND SAFE AND SOUND WITH STATE FARM.AND I KNOW MY DAUGHTER IS ALWAYS PROTECTED BY STATE FARM.THANK YOU SO MUCH STAY FARM"
We responded:
"Thank you, Regina! We appreciate your support and are honored to help protect you and your family.
"
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Tina Caruso

May 14, 2026

5  out of  5
rating by Tina Caruso
"Heather always does an excellent job helping us!"
We responded:
"We appreciate you being such a great costumer, and we enjoy working with you!"
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William Schultz

May 13, 2026

5  out of  5
rating by William Schultz
"Very friendly saved me a good amount of money with more coverage"
We responded:
"Thank you for your wonderful review! We're so glad we could help you save money while providing you with better coverage. It’s our pleasure to assist with your vehicle and renter’s insurance needs. Please don’t hesitate to reach out if you need anything else!"
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Emily Boone

May 12, 2026

5  out of  5
rating by Emily Boone
"Heaven and Felicia were awesome with helping me get life and auto insurance! They were kind, honest, and provided quick responses."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Heaven and Felicia provided you with excellent service and made the process smooth and easy. Your satisfaction means a lot to us, and we're here anytime you need assistance with your insurance needs! Welcome to our State Farm Family! "
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Tonya Johnson

May 9, 2026

5  out of  5
rating by Tonya Johnson
"I recently got full coverage insurance for my car and renters insurance and Miranda was absolutely amazing, wonderful, patient and persistent on getting me the lowest price in making sure that I got coverage. I would definitely recommend this Agency for customer service, best quality for your money just all around great service. Thank you Miranda for everything that you did you were truly amazing"
We responded:
"Thank you so much for your kind words and for trusting our team with your auto and renters insurance needs. We are beyond thankful for the opportunity to help protect what matters most to you!

Miranda truly cares about making sure each customer feels informed, supported, and confident in their coverage so your recognition means the world to us. We’re so happy she was able to help you find great coverage while also keeping your budget in mind.

On behalf of all of us here at Felicia Gilbert State Farm thank you for your recommendation and welcome to our State Farm Family! We’re always here if you need us!
"
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Elodie

May 5, 2026

5  out of  5
rating by Elodie
"Heaven has been very helpful in helping me get all my paper work in order! She was patient and explained everything."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Heaven was able to assist you patiently and clearly with your paperwork. Providing excellent service and making the process smooth for our clients is very important to us. If you ever have any questions or need further assistance with your insurance needs, please don't hesitate to reach out. We appreciate your trust in us!"
Profile photo of Emmanuel M

Emmanuel M

May 2, 2026

5  out of  5
rating by Emmanuel M
"Heaven handled my car insurance professionally with Felicia, I did my research on car insurance and this State farm insurance was amazing, meaning I received my policy and got more insurance then I expected. Their concerned was to make sure I had insurance to cover my neighbor drivers and myself just in case if anything happened, State Farm agency went above and beyond the service that I expected, and I am proud to be with this agency! I highly recommend everyone that is reading this to go to them and you will realize why. Emmanuel"
We responded:
"Thank you so much for your kind and detailed review! We're thrilled to hear that Heaven & Felicia and the entire team at our State Farm agency could provide you with excellent service and coverage that exceeded your expectations. Your trust means a lot to us, and we’re proud to have you as part of our insurance family. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for recommending us! "
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Nathan Robbins

May 1, 2026

5  out of  5
rating by Nathan Robbins
"I called today to make adjustments to my policy and Heaven was super helpful. She made the process quick and easy and was extremely friendly."
We responded:
"Thank you so much for your 5 star review. It is my pleasure to serve you and assist you with getting the best coverage while also getting the best rates possible! I look forward to being your Agent for many years to come. Welcome to our State Farm Family!! "
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Rita schneider

April 30, 2026

5  out of  5
rating by Rita schneider
"I have been with State Farm for many years and Felicia Gilbert and her staff are fantastic. They do a wonderful job and answer all the questions and the roadside service is great. Also, everything is super fantastic. The home insurance is great also and renters. Thanks so much."
We responded:
"Thank you so much for your kind words and continued trust in our team! We’re thrilled to hear that Felicia Gilbert and our staff have been able to provide you with excellent service and support. It’s great to know that you’re happy with the roadside assistance, home insurance, and renters coverage as well. We truly appreciate your loyalty and look forward to continuing to serve you for many years to come. If you ever have any questions, don’t hesitate to reach out!"