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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tina Caruso

Tina Caruso

May 14, 2026

5  out of  5
rating by Tina Caruso
"Heather always does an excellent job helping us!"
We responded:
"We appreciate you being such a great costumer, and we enjoy working with you!"
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Cola Chance

May 14, 2026

5  out of  5
rating by Cola Chance
"Very friendly staff!!! They are professional and showed a genuine concern for my insurance needs! I’m glad I switched over to them! Absolutely love this office, I’ve switched insurances many times in the past, but this time, I’ve found my insurance home 💕"
We responded:
"Thank you so much for your kind words! Felicia and the entire team truly appreciate your support and are always happy to help. We're grateful to have you as a valued client and look forward to assisting you whenever you need us! Welcome to our State Farm Family!"
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William Schultz

May 13, 2026

5  out of  5
rating by William Schultz
"Very friendly saved me a good amount of money with more coverage"
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Emily Boone

May 12, 2026

5  out of  5
rating by Emily Boone
"Heaven and Felicia were awesome with helping me get life and auto insurance! They were kind, honest, and provided quick responses."
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Tonya Johnson

May 9, 2026

5  out of  5
rating by Tonya Johnson
"I recently got full coverage insurance for my car and renters insurance and Miranda was absolutely amazing, wonderful, patient and persistent on getting me the lowest price in making sure that I got coverage. I would definitely recommend this Agency for customer service, best quality for your money just all around great service. Thank you Miranda for everything that you did you were truly amazing"
We responded:
"Thank you so much for your kind words and for trusting our team with your auto and renters insurance needs. We are beyond thankful for the opportunity to help protect what matters most to you! Miranda truly cares about making sure each customer feels informed, supported, and confident in their coverage so your recognition means the world to us. We’re so happy she was able to help you find great coverage while also keeping your budget in mind. On behalf of all of us here at Felicia Gilbert State Farm thank you for your recommendation and welcome to our State Farm Family! We’re always here if you need us! "
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Elodie

May 5, 2026

5  out of  5
rating by Elodie
"Heaven has been very helpful in helping me get all my paper work in order! She was patient and explained everything."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Heaven was able to assist you patiently and clearly with your paperwork. Providing excellent service and making the process smooth for our clients is very important to us. If you ever have any questions or need further assistance with your insurance needs, please don't hesitate to reach out. We appreciate your trust in us!"
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Emmanuel M

May 2, 2026

5  out of  5
rating by Emmanuel M
"Heaven handled my car insurance professionally with Felicia, I did my research on car insurance and this State farm insurance was amazing, meaning I received my policy and got more insurance then I expected. Their concerned was to make sure I had insurance to cover my neighbor drivers and myself just in case if anything happened, State Farm agency went above and beyond the service that I expected, and I am proud to be with this agency! I highly recommend everyone that is reading this to go to them and you will realize why. Emmanuel"
We responded:
"Thank you so much for your kind and detailed review! We're thrilled to hear that Heaven & Felicia and the entire team at our State Farm agency could provide you with excellent service and coverage that exceeded your expectations. Your trust means a lot to us, and we’re proud to have you as part of our insurance family. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for recommending us! "
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Nathan Robbins

May 1, 2026

5  out of  5
rating by Nathan Robbins
"I called today to make adjustments to my policy and Heaven was super helpful. She made the process quick and easy and was extremely friendly."
We responded:
"Thank you so much for your 5 star review. It is my pleasure to serve you and assist you with getting the best coverage while also getting the best rates possible! I look forward to being your Agent for many years to come. Welcome to our State Farm Family!! "
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Rita schneider

April 30, 2026

5  out of  5
rating by Rita schneider
"I have been with State Farm for many years and Felicia Gilbert and her staff are fantastic. They do a wonderful job and answer all the questions and the roadside service is great. Also, everything is super fantastic. The home insurance is great also and renters. Thanks so much."
We responded:
"Thank you so much for your kind words and continued trust in our team! We’re thrilled to hear that Felicia Gilbert and our staff have been able to provide you with excellent service and support. It’s great to know that you’re happy with the roadside assistance, home insurance, and renters coverage as well. We truly appreciate your loyalty and look forward to continuing to serve you for many years to come. If you ever have any questions, don’t hesitate to reach out!"
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Debbie BECKER

April 29, 2026

5  out of  5
rating by Debbie BECKER
"Felicia was great and explained everything and answered all my questions"
We responded:
"Thank you for your wonderful feedback! We’re glad to hear that Felicia was able to explain everything clearly and answer all your questions. Providing excellent service and support is very important to us, and we’re happy to have been able to assist you. Please feel free to reach out anytime if you need anything else!"
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Kim P

April 28, 2026

5  out of  5
rating by Kim P
"Felicia Gilbert is very professional she went over all our policies and made sure we were covered appropriately. Thank You Felicia"
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Felicia Gilbert provided you with professional and thorough service to ensure your coverage meets your needs. We truly appreciate your trust and look forward to continuing to support you. Please don’t hesitate to reach out if you have any questions in the future!"
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Sherry Stanley

April 24, 2026

5  out of  5
rating by Sherry Stanley
"Heaven took care of all my needs in a timely manner"
We responded:
"Thank you so much for your kind words and the 5-star review! We're delighted to hear that Heaven provided timely and attentive service to meet all your needs. We truly appreciate your trust in our State Farm office and look forward to assisting you again in the future!"
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Chantel Bramm

April 24, 2026

5  out of  5
rating by Chantel Bramm
"Once they were in touch with me they were super professional and listened to our needs. They set up an appt that worked for both of us. I'm pleased."
We responded:
"Thank you for your positive feedback! We're glad to hear our team was professional, attentive to your needs, and flexible with scheduling. We appreciate your trust and look forward to continuing to assist you!"
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Tammy Stanley

April 22, 2026

5  out of  5
rating by Tammy Stanley
"Thank you Heaven with State Farm… she was quick and efficient to get everything switched over to our new vehicle so I able able to get back on the road."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Heaven was able to assist you quickly and efficiently with your vehicle switch. We appreciate your trust in Felicia Gilbert State Farm and look forward to serving you again in the future. Safe travels!"
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Luther Arrington

April 14, 2026

5  out of  5
rating by Luther Arrington
"I came in as a walk in looking for a quote and Felicia was the one who walked me through every detail of this policy as though I was a member of her family and I felt satisfied with her services 9.5/10"
We responded:
"Luther, thank you so much for your review! It means so much to me that you know we are here to make you feel cared for and appreciated. Providing you with great service and auto insurance as well as renters insurance was my pleasure. We will sit down and discuss your life insurance soon! Welcome to our State Farm Family! "
Profile photo of Wendy Virgin

Wendy Virgin

April 10, 2026

5  out of  5
rating by Wendy Virgin
"Heaven was wonderful with helping us getting covered so we feel safe going forward!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Heaven was able to assist you and help you feel safe moving forward. Your trust means a lot to us, and we're always here to support you whenever you need. Welcome to our State Farm Family! "
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leslie cerujano

April 10, 2026

5  out of  5
rating by leslie cerujano
"Thank you Heaven for helping us on our policy… you help me a lot on our papers … much easy way and very helpful."
We responded:
"Leslie, we are so grateful for your review and business! Heaven is a wonderful part of our team and we are so glad to hear the process was smooth! If you have any questions about your life insurance never hesitate to reach out to us at the office! Welcome to our State Farm Family! "
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Barb Hayes

April 10, 2026

5  out of  5
rating by Barb Hayes
"Very helpful ,professional absolutely. a gem to discuss all my options s! She is the Best"
We responded:
"Barb, I am so grateful to be your agent! Thank you for always trusting me with your business. I’m so glad to have your support and having you apart of our State Farm Family! "
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Jared Whitaker

April 3, 2026

5  out of  5
rating by Jared Whitaker
"Heaven did a wonderful job helping me select the best coverage for my needs and save me some 💰 every month."
We responded:
"Thank you so much for your review. Your feedback is highly appreciated! Welcome to our State Farm family! 🙏🏼"
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Maya Jones

April 1, 2026

5  out of  5
rating by Maya Jones
"Super sweet and really helpful. She made getting renters insurance so easy."
We responded:
"Thank you so much for your review! We are here to make sure you are fully protected! Welcome to our State Farm Family! "
Profile photo of Kimberly Carron

Kimberly Carron

April 1, 2026

5  out of  5
rating by Kimberly Carron
"Awesome people"
We responded:
"Thank you for you five star review! We appreciate your business and look forward to serving you for many years to come! Grateful to have you apart of our State Farm Family! "
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brandi newsome

March 24, 2026

5  out of  5
rating by brandi newsome
"Heaven was absolutely amazing. She listened to what I needed, and things I desired and put a policy in places that fit my budget and matched my family needs."
We responded:
"Thank you so much for your five star review. We are so glad to hear you had a great experience with Heaven. We strive to make sure your family is protected and your needs are met everyday here at our office. Welcome to our State Farm Family! "
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Sonja Hulsey

March 13, 2026

5  out of  5
rating by Sonja Hulsey
"Heaven was great!!! She was very knowledgeable and answered all me questions. I will recommend her to everyone!!!"
We responded:
"Thank you so much for your wonderful feedback! We’re glad to hear that Heaven provided knowledgeable and helpful service. Your recommendation means a lot to us, and we’re always here to assist you with life, property, or vehicle insurance whenever you need. Thanks again for choosing our office! Welcome to our State Farm Family! "
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Madeline Sheridan

March 11, 2026

5  out of  5
rating by Madeline Sheridan
"Heaven has been so attentive and helpful! She was able to find me multiple discounts for my car insurance. Highly recommend!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Heaven was able to assist you and find multiple discounts to save on your car insurance. Your recommendation means a lot to us. If you ever need any further assistance, please don’t hesitate to reach out. Welcome to our State Farm Family! "
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Dana McAllister

March 10, 2026

5  out of  5
rating by Dana McAllister
"Heaven was great. She understood my income limitations and got me the best coverage possible within those constraints."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Heaven was able to find the best coverage for you while keeping your budget in mind. We truly appreciate your feedback and look forward to continuing to assist you! Welcome to our State Farm Family! "