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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Katie Parmley

September 22, 2023

5  out of  5 rating by Katie Parmley
"Felicia Gilbert is super sweet and so helpful! She’s knowledgeable and makes it easy. Give her a call if you’re in the market for insurance! You’ll be glad you did."

Tiah Watkins

September 19, 2023

5  out of  5 rating by Tiah Watkins
"Sky Bunch was so wonderful! So kind and easy to talk to! She answered any questions we had and was very quick to message or call us back! I highly recommend speaking with her for all of your insurance needs!"

Kevin Noel

September 19, 2023

5  out of  5 rating by Kevin Noel
"Excellent customer service. Felicia is so nice and here to help you. I wouldn't go with any other company, She is the best. Thank you so much Felicia for your wonderful customer service."

Josh Campbell

September 15, 2023

5  out of  5 rating by Josh Campbell
"Felicia Gilbert is fantastic! I Highly recommend going through her for your insurance needs. Felicia was very helpful, went above and beyond, and got me such a awesome policy setup! I am so happy and thankful too my insurance agent 🙏"

Lisa Yarbrough

September 13, 2023

5  out of  5 rating by Lisa Yarbrough
"Felicia helped us with coverage for our son’s car. She explained our options and made sure it was taken care of. She’s very friendly and thorough!"

Orlando Sanders

September 7, 2023

5  out of  5 rating by Orlando Sanders
"She was very resourceful and made sure I was taken care of very quickly and efficiently. I was unable to get insurance with State Farm and she made sure to get me connected to an agent that could take care of me. She was patient and I would highly recommend. Well above 5 stars. She would absolutely go the extra mile to make sure her insured and anyone that just walks in the door is taken care of to the best ignore her ability."

Leon Richard

September 6, 2023

5  out of  5 rating by Leon Richard

Chelsea Williams

September 5, 2023

5  out of  5 rating by Chelsea Williams
"Very helpful and very kind, she answered all my questions I had and was super knowledgeable! Also saved me a lot of money! I would recommend."

Robert Orasco

September 1, 2023

5  out of  5 rating by Robert Orasco
"After being with another insurance company for many years we decided to see if we could save some money on our car insurance and homeowners insurance so we called Felicia Gilbert at State Farm. She was incredible and professional and ended up saving us a lot of money. Would recommend her for all your insurance needs!"

John H

August 31, 2023

5  out of  5 rating by John H
"Always professional yet super friendly on the phone. Prompt, courteous and informative claim coverage during the one claim I had to file. This State Farm Office is outstanding!"

Tim Moore

August 30, 2023

5  out of  5 rating by Tim Moore
"It's very clean and interestingly decorated and really comfortable seating! Plus she is a very nice lady."

Tyler Richerson

August 25, 2023

5  out of  5 rating by Tyler Richerson
"Felicia is amazing! She got me switched over to State Farm very quickly, saving me over $100 a month with better coverages! Highly recommend!"

Joann Gonzalez (Jo)

August 24, 2023

1  out of  5 rating by Joann Gonzalez (Jo)
"No customer service, very rude people."

Leah Holshouser

August 21, 2023

5  out of  5 rating by Leah Holshouser
"This was the easiest process I have ever been through to get insurance. Felicia was super helpful and friendly. I would recommend her to anyone!"


August 16, 2023

5  out of  5 rating by DAN SPRADLING
"She's a very polite agent, she knows her stuff, it went very smooth, helpful with the transition from my prior carrier and I liked it. I highly recommend her office for all of your insurance needs!"

Ruby Threadgill

August 9, 2023

5  out of  5 rating by Ruby Threadgill
"Prompt well explained service with minimal hassle. Sky was a delight to speak with and was incredibly helpful in getting me the perfect coverage for my family."

Rebecca Mayes

August 9, 2023

5  out of  5 rating by Rebecca Mayes
"Very helpful and professional. Got me a good rate."

Sean Templeton

August 3, 2023

5  out of  5 rating by Sean Templeton
"Sky was very helpful in getting our quote, documents, and binding process done in a professional yet relational way."

Pamela Humphrey

August 1, 2023

5  out of  5 rating by Pamela Humphrey
"Felicia is pleasant, knowledgeable, and on top of her game. I was looking for a new insurance company and her patience, and dedication, stood out. She took time to answer any and all questions I had."

Sarah Krause

July 31, 2023

5  out of  5 rating by Sarah Krause
"So helpful and sweet!"

margie Pickett

July 28, 2023

5  out of  5 rating by margie Pickett
"I really appreciate everything that Felicia Gilbert done for me on working with me on insurance. Thanks Felicia!! You're the greatest."

Michelle Davis

July 27, 2023

5  out of  5 rating by Michelle Davis
"If you’re looking for a new insurance agent Felicia Gilbert State Farm is who you need to call. I have never experienced such a kind caring individual willing to listen to our needs and taking the time to answer all of our questions. There was never a time I felt rushed. She is so patient and welling to help. She treats people the way you expect to be treated."

Jeannie Garriott

July 25, 2023

1  out of  5 rating by Jeannie Garriott
"With this company 30 plus years, 2 accidents back to back neither was our fault and they drop us. What a joke. Went in office to pick up policies very unprofessional the agent had shorty shorts on the receptionist was at her desk covered in a blanket. There was also a dog in the office, not what I call professional."

Stephanie T

July 12, 2023

5  out of  5 rating by Stephanie T
"Felicia is a peach! She was helpful and attentive when helping me with documentation that I needed. Fast and efficient."

Joy Delaney

July 1, 2023

5  out of  5 rating by Joy Delaney
"Felicia Gilbert was very Humble and Professional at the same time. She was very helpful in finding a price that fits my budget.. Great Personality and Superb Customer Service which is very hard to find!"