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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pam Knight

August 13, 2026

5  out of  5
rating by Pam Knight
"I called to change my insurance to my new car. She was very good with answers,and let me know what my premiam will be till the end of the year."
We responded:
"Thank you for sharing your experience! We’re glad our team was able to quickly help update your insurance for your new car and clearly explain your premium through the end of the year. We appreciate you choosing our State Farm team and are always here to help!"
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Al Farend

August 11, 2026

5  out of  5
rating by Al Farend
"The most awesome team ever! we work with Miranda for our business insurance and it’s the most peace of mind and smoothest process ever!"
We responded:
"Thank you so much for the amazing review! ⭐⭐⭐⭐⭐ We’re thrilled to hear that Miranda has made your business insurance experience smooth and given you peace of mind. Protecting your business is important, and our team at Felicia Gilbert State Farm is grateful for the trust you’ve placed in us. We truly appreciate your support and look forward to continuing to be there for you and your business! ❤️"
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Reanee Richmond

August 10, 2026

5  out of  5
rating by Reanee Richmond
"Polite, courteous explained everything in great detail."
We responded:
"Thank you so much for the 5-star review! We’re glad to hear that our team was polite, courteous, and took the time to explain everything thoroughly. At Felicia Gilbert State Farm, we want our customers to feel informed and confident when making decisions about their insurance. We truly appreciate your trust and support and look forward to being here whenever you need us! ❤️"
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Allison Eldridge

August 8, 2026

5  out of  5
rating by Allison Eldridge
"Felicia is very friendly and knowledgeable. She made time to talk to me around my work hours, and answered all my questions!"
We responded:
"Allison we thank you so much for the opportunity to earn your business! I look forward to protecting you and your husband for many years to come! Thank you for your feedback."
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Ah'dyssey Carter

August 8, 2026

5  out of  5
rating by Ah'dyssey Carter
"This crew was super nice & friendly. I enjoyed it and will be back!"
We responded:
"Thank you so much for the 5-star review! We’re so happy to hear that you had such a positive experience with our team. 😊 Being friendly, welcoming, and helpful is what we’re all about at Felicia Gilbert State Farm. We truly appreciate your support and can’t wait to welcome you back! ❤️"
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Lattrice Bush

August 8, 2026

5  out of  5
rating by Lattrice Bush
"Love the back to school bash. Very organized and great atmosphere"
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear you enjoyed our Back to School Bash and had a great time! 🎒📚 It means so much to the Felicia Gilbert State Farm team to be able to bring our community together and give back in a fun and positive way. Thank you for joining us and helping make the event so special. We can’t wait to see you at the next one! ❤️"
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clarissa simms

August 8, 2026

5  out of  5
rating by clarissa simms
"The absolute best! The time they took out to share information!"
We responded:
"Thank you so much for the wonderful 5-star review! We truly appreciate your kind words. Taking the time to answer questions, share helpful information, and make sure our customers feel confident in their coverage is so important to us. The Felicia Gilbert State Farm team is grateful for your trust and support, and we’re always here whenever you need us! ❤️"
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Elizabeth Small

August 8, 2026

5  out of  5
rating by Elizabeth Small
"Great people!! Awesome!!"
We responded:
"Thank you so much for the awesome 5-star review! We truly appreciate your kind words and support. Our team at Felicia Gilbert State Farm loves helping our customers and making every experience a great one. We’re grateful to have you as part of our State Farm family! ❤️"
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Courtney Gaines

August 8, 2026

5  out of  5
rating by Courtney Gaines
"Great customer service"
We responded:
"Thank you so much for the 5-star review! We’re happy to hear you had a great customer service experience with our team. At Felicia Gilbert State Farm, we truly appreciate your trust and support and look forward to continuing to be here for all your insurance needs!"
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Jacob Henderson

August 8, 2026

5  out of  5
rating by Jacob Henderson
"Such wonderful ladys"
We responded:
"Thank you so much for the 5-star review and your sweet words! We truly appreciate you taking the time to share your experience. Our team at Felicia Gilbert State Farm loves helping our customers and making every interaction a positive one. We’re grateful for your support and look forward to being here whenever you need us! ❤️"
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Timeshia bell

August 8, 2026

5  out of  5
rating by Timeshia bell
"Great school supplies"
We responded:
"Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your support and your trust in the Felicia Gilbert State Farm team. It’s our pleasure to be here for you and help with your insurance needs. We look forward to continuing to provide you with great service!"
Profile photo of Emily Pierson

Emily Pierson

August 8, 2026

5  out of  5
rating by Emily Pierson
"Awesome place good insurance"
We responded:
"Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your support and your trust in the Felicia Gilbert State Farm team. It’s our pleasure to be here for you and help with your insurance needs. We look forward to continuing to provide you with great service!"
Profile photo of Kelsey Williams

Kelsey Williams

August 8, 2026

5  out of  5
rating by Kelsey Williams
"I'm so grateful to Kristie she went above and beyond to make sure our experience was easy. She coordinated with another office just to make sure we had all the correct coverage for our new home. I would definitely recommend this office and every agent there!!!!"
We responded:
"Thank you so much for allowing us to assist you in protecting yourself and your family! We value you. Welcome to State Farm!"
Profile photo of MiShana Glover

MiShana Glover

August 8, 2026

5  out of  5
rating by MiShana Glover
"Thank you for all of your help!!!"
We responded:
"Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your support and your trust in the Felicia Gilbert State Farm team. It’s our pleasure to be here for you and help with your insurance needs. We look forward to continuing to provide you with great service!"
Profile photo of Rachel Newsome

Rachel Newsome

August 6, 2026

5  out of  5
rating by Rachel Newsome
"Had a wonderfully professional conversation with Destiny & Felicia! I am very comfortable with their knowledge & trust their judgement on what best fits my insurance needs. My parents have been with them for years!"
We responded:
"Thank you so much for your kind words! It was truly a pleasure speaking with you, and Destiny and I are so glad you felt comfortable and confident in our recommendations. Knowing that your parents have trusted our office for years makes it even more meaningful to have the opportunity to help you with your insurance needs as well. We’re grateful for your family’s continued trust in the Felicia Gilbert State Farm team and look forward to being here for you for many years to come!"
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Kathy Metz

August 6, 2026

5  out of  5
rating by Kathy Metz
"Could not have made this experience more pleasant or easier when I called and spoke with destiny. After our previous agent didn’t return our calls over 6 times with no call back."
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Destiny was able to make everything pleasant, easy, and stress-free for you. Providing responsive and attentive service is extremely important to our team at Felicia Gilbert State Farm, and we’re so glad we could be there when you needed us. We truly appreciate the opportunity to serve you and look forward to being here for you for many years to come!"
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Brittany Gossett

August 4, 2026

5  out of  5
rating by Brittany Gossett
"Thank you so much!! Miranda was the best! She did everything that we needed and saved us a bunch of money. I will be using her again for my renters insurance! Ask for Miranda!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Miranda was able to help you find the coverage you needed while saving you money. She takes great pride in providing exceptional service, and we're so glad she made your experience a great one. We truly appreciate your trust in our office and look forward to helping you with your renters insurance as well. Thanks again for your recommendation—we'll be sure to share your kind words with Miranda!"
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FinerGrowth Crawford

August 4, 2026

5  out of  5
rating by FinerGrowth Crawford
"Very professional service! This is not my first rodeo with Felicia and her team! Heaven is a great agent, very punctual and professional! I get quality services with them everytime!"
We responded:
"Thank you so much for your continued trust and for taking the time to leave such a wonderful review! It means a lot to us that you've chosen to work with our office time and time again. We're especially happy to hear that Heaven provided you with the punctual, professional service you deserve. We truly appreciate your kind words about our team and look forward to continuing to provide you with quality service for years to come. Thanks again for being part of our State Farm family!"
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Darren Moats

July 29, 2026

5  out of  5
rating by Darren Moats
"Destiny was very personable and such a delight! She went above and beyond what my previous insurance providers would've done and saved me money and got me a great price!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear Destiny provided such a friendly and exceptional experience. Helping our customers find great coverage while saving money is exactly what we strive for. We truly appreciate your trust, your support and the opportunity to serve your insurance needs!"
Profile photo of Chula Koeberlein

Chula Koeberlein

July 23, 2026

5  out of  5
rating by Chula Koeberlein
"Agent very polite and helpful."
We responded:
"Thank you for your kind words! We're so glad to hear you found our team polite and helpful. We truly appreciate your trust and support, and we're always here whenever you need us!"
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David W

July 22, 2026

5  out of  5
rating by David W
"They were very friendly and helpful with every question I had."
We responded:
"Thank you for your kind words! We're so glad our team was able to answer your questions and provide helpful, friendly service. We truly appreciate your trust and support!"
Profile photo of Merik Martinez Vonderlage

Merik Martinez Vonderlage

July 21, 2026

5  out of  5
rating by Merik Martinez Vonderlage
"She was very cooperative with me and got me my insurance set up quick and easy."
We responded:
"Thank you for your kind words! We're so glad she was able to get your auto insurance set up quickly and easily while providing such helpful service. We truly appreciate your trust and support!"
Profile photo of Ryan Gilbert (Percy)

Ryan Gilbert (Percy)

July 17, 2026

5  out of  5
rating by Ryan Gilbert (Percy)
"Had a great, easy, and professional experience getting ready with college. Felicia is a great Insurance Agent for all your needs helping a college student with learning how to protect my academic and personal life. She made it so easy for me sharing what each change I could make and adjusting the Insurance to my needs."
We responded:
"Thank you so much for your kind words! We're thrilled to hear Felicia made the process easy and helped you find the right coverage as you prepare for college. Taking the time to explain options and customize coverage to fit your needs is exactly what we strive for. We truly appreciate your trust and wish you all the best on this exciting new chapter!"
Profile photo of Courtney H.

Courtney H.

July 17, 2026

5  out of  5
rating by Courtney H.
"Heaven is the best at State Farm. She listened to me vent about my insurance woes & basically said “I got you!” And she got me better coverage!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear Heaven was able to help turn your insurance frustrations into a positive experience. Helping our customers find better coverage while providing friendly, personalized service is what we strive for every day. We truly appreciate your trust and support!"
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Vickie Bagi

July 16, 2026

5  out of  5
rating by Vickie Bagi
"Very pleasant and polite. Had several questions and was very willing to get the answers for us."
We responded:
"Thank you for the fantastic five star review! We’re so glad you found our team pleasant and polite, and that we could answer all your questions. We truly appreciate your feedback and are always here to help! Thanks for being apart of our State Farm Family! "