State Farm® Insurance Agent Felicia Gilbert
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Emmanuel M
May 2, 2026
5
out of
5
rating by Emmanuel M
"Heaven handled my car insurance professionally with Felicia, I did my research on car insurance and this State farm insurance was amazing, meaning I received my policy and got more insurance then I expected. Their concerned was to make sure I had insurance to cover my neighbor drivers and myself just in case if anything happened, State Farm agency went above and beyond the service that I expected, and I am proud to be with this agency! I highly recommend everyone that is reading this to go to them and you will realize why. Emmanuel"
Nathan Robbins
May 1, 2026
5
out of
5
rating by Nathan Robbins
"I called today to make adjustments to my policy and Heaven was super helpful. She made the process quick and easy and was extremely friendly."
We responded:
"Thank you so much for your 5 star review. It is my pleasure to serve you and assist you with getting the best coverage while also getting the best rates possible! I look forward to being your Agent for many years to come. Welcome to our State Farm Family!! "
Rita schneider
April 30, 2026
5
out of
5
rating by Rita schneider
"I have been with State Farm for many years and Felicia Gilbert and her staff are fantastic. They do a wonderful job and answer all the questions and the roadside service is great. Also, everything is super fantastic. The home insurance is great also and renters. Thanks so much."
We responded:
"Thank you so much for your kind words and continued trust in our team! We’re thrilled to hear that Felicia Gilbert and our staff have been able to provide you with excellent service and support. It’s great to know that you’re happy with the roadside assistance, home insurance, and renters coverage as well. We truly appreciate your loyalty and look forward to continuing to serve you for many years to come. If you ever have any questions, don’t hesitate to reach out!"
Debbie BECKER
April 29, 2026
5
out of
5
rating by Debbie BECKER
"Felicia was great and explained everything and answered all my questions"
We responded:
"Thank you for your wonderful feedback! We’re glad to hear that Felicia was able to explain everything clearly and answer all your questions. Providing excellent service and support is very important to us, and we’re happy to have been able to assist you. Please feel free to reach out anytime if you need anything else!"
Kim P
April 28, 2026
5
out of
5
rating by Kim P
"Felicia Gilbert is very professional she went over all our policies and made sure we were covered appropriately. Thank You Felicia"
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Felicia Gilbert provided you with professional and thorough service to ensure your coverage meets your needs. We truly appreciate your trust and look forward to continuing to support you. Please don’t hesitate to reach out if you have any questions in the future!"
Sherry Stanley
April 24, 2026
5
out of
5
rating by Sherry Stanley
"Heaven took care of all my needs in a timely manner"
We responded:
"Thank you so much for your kind words and the 5-star review! We're delighted to hear that Heaven provided timely and attentive service to meet all your needs. We truly appreciate your trust in our State Farm office and look forward to assisting you again in the future!"
Chantel Bramm
April 24, 2026
5
out of
5
rating by Chantel Bramm
"Once they were in touch with me they were super professional and listened to our needs. They set up an appt that worked for both of us. I'm pleased."
We responded:
"Thank you for your positive feedback! We're glad to hear our team was professional, attentive to your needs, and flexible with scheduling. We appreciate your trust and look forward to continuing to assist you!"
Tammy Stanley
April 22, 2026
5
out of
5
rating by Tammy Stanley
"Thank you Heaven with State Farm… she was quick and efficient to get everything switched over to our new vehicle so I able able to get back on the road."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Heaven was able to assist you quickly and efficiently with your vehicle switch. We appreciate your trust in Felicia Gilbert State Farm and look forward to serving you again in the future. Safe travels!"
Luther Arrington
April 14, 2026
5
out of
5
rating by Luther Arrington
"I came in as a walk in looking for a quote and Felicia was the one who walked me through every detail of this policy as though I was a member of her family and I felt satisfied with her services 9.5/10"
We responded:
"Luther, thank you so much for your review! It means so much to me that you know we are here to make you feel cared for and appreciated. Providing you with great service and auto insurance as well as renters insurance was my pleasure. We will sit down and discuss your life insurance soon! Welcome to our State Farm Family! "
Wendy Virgin
April 10, 2026
5
out of
5
rating by Wendy Virgin
"Heaven was wonderful with helping us getting covered so we feel safe going forward!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Heaven was able to assist you and help you feel safe moving forward. Your trust means a lot to us, and we're always here to support you whenever you need. Welcome to our State Farm Family! "
leslie cerujano
April 10, 2026
5
out of
5
rating by leslie cerujano
"Thank you Heaven for helping us on our policy… you help me a lot on our papers … much easy way and very helpful."
We responded:
"Leslie, we are so grateful for your review and business! Heaven is a wonderful part of our team and we are so glad to hear the process was smooth! If you have any questions about your life insurance never hesitate to reach out to us at the office! Welcome to our State Farm Family! "
Barb Hayes
April 10, 2026
5
out of
5
rating by Barb Hayes
"Very helpful ,professional absolutely. a gem to discuss all my options s! She is the Best"
We responded:
"Barb, I am so grateful to be your agent! Thank you for always trusting me with your business. I’m so glad to have your support and having you apart of our State Farm Family! "
Jared Whitaker
April 3, 2026
5
out of
5
rating by Jared Whitaker
"Heaven did a wonderful job helping me select the best coverage for my needs and save me some 💰 every month."
We responded:
"Thank you so much for your review. Your feedback is highly appreciated! Welcome to our State Farm family! 🙏🏼"
Maya Jones
April 1, 2026
5
out of
5
rating by Maya Jones
"Super sweet and really helpful. She made getting renters insurance so easy."
We responded:
"Thank you so much for your review! We are here to make sure you are fully protected! Welcome to our State Farm Family! "
Kimberly Carron
April 1, 2026
5
out of
5
rating by Kimberly Carron
"Awesome people"
We responded:
"Thank you for you five star review! We appreciate your business and look forward to serving you for many years to come! Grateful to have you apart of our State Farm Family! "
brandi newsome
March 24, 2026
5
out of
5
rating by brandi newsome
"Heaven was absolutely amazing. She listened to what I needed, and things I desired and put a policy in places that fit my budget and matched my family needs."
We responded:
"Thank you so much for your five star review. We are so glad to hear you had a great experience with Heaven. We strive to make sure your family is protected and your needs are met everyday here at our office. Welcome to our State Farm Family! "
Sonja Hulsey
March 13, 2026
5
out of
5
rating by Sonja Hulsey
"Heaven was great!!! She was very knowledgeable and answered all me questions. I will recommend her to everyone!!!"
We responded:
"Thank you so much for your wonderful feedback! We’re glad to hear that Heaven provided knowledgeable and helpful service. Your recommendation means a lot to us, and we’re always here to assist you with life, property, or vehicle insurance whenever you need. Thanks again for choosing our office! Welcome to our State Farm Family! "
Madeline Sheridan
March 11, 2026
5
out of
5
rating by Madeline Sheridan
"Heaven has been so attentive and helpful! She was able to find me multiple discounts for my car insurance. Highly recommend!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Heaven was able to assist you and find multiple discounts to save on your car insurance. Your recommendation means a lot to us. If you ever need any further assistance, please don’t hesitate to reach out. Welcome to our State Farm Family! "
Dana McAllister
March 10, 2026
5
out of
5
rating by Dana McAllister
"Heaven was great. She understood my income limitations and got me the best coverage possible within those constraints."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Heaven was able to find the best coverage for you while keeping your budget in mind. We truly appreciate your feedback and look forward to continuing to assist you! Welcome to our State Farm Family! "
John Bargiel
March 3, 2026
5
out of
5
rating by John Bargiel
"Felicia took the time to explain the pros and cons on many facets for our auto and home policy."
We responded:
"Thank you so much for your kind words! I am glad we were able to take the time to thoroughly explain the pros and cons of your auto and home policies. Providing clear and helpful information is very important to me. I truly appreciate your trust and your 5-star review! If you ever have any more questions, we're here to help. So grateful to have you apart of our State Farm Family."
Kaylin Taylor
February 26, 2026
5
out of
5
rating by Kaylin Taylor
"I have been working with Felicia for several years now and have consistently had an amazing experience. She is incredibly knowledgeable and intelligent, as well as patient, kind, and professional. She takes her time with her clients to understand their needs and makes sure they receive the best coverage for their situation. She is great at explaining complex systems and makes sure you are comfortable with the policies and rates. She is a gem and genuinely good person. I would highly recommend working with her."
We responded:
"Thank you so much for your heartfelt and detailed review! We're thrilled to hear that Felicia has consistently provided you with exceptional service over the years. Her dedication to understanding clients' needs and ensuring they feel confident and comfortable truly sets her apart. We appreciate your high recommendation and look forward to continuing to support you in the future! Always happy to have you apart of our State Farm Family! "
Amy Langley
February 25, 2026
5
out of
5
rating by Amy Langley
"One of the best experiences I have had with someone over the phone Mrs Heaven was so kind and sweet to to talk to"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Mrs. Heaven made your experience so positive with her kindness and warmth. We truly appreciate your kind words and look forward to assisting you again in the future!"
Brittany Smith
February 23, 2026
5
out of
5
rating by Brittany Smith
"We went to this office today on a hope and a prayer regarding my father-in-law’s death and insurance. Miranda was an absolute angel to us. She helped us make the right calls to an entirely different sector, stayed with us during the call, assisted us with the right prompts we needed and the information requested. She went above and beyond for us in more than ways than any agent typically would. We aren’t State Farm clients, but if they are like Miranda, we might consider it!"
We responded:
"Thank you so much for your heartfelt review! We're truly touched by your kind words about Miranda. She always strives to provide compassionate and thorough support, especially during difficult times like these. We're glad she could guide you and make the process a little easier. While we're honored by your consideration of State Farm, we're most grateful to have been able to assist you when you needed it most. Please don't hesitate to reach out if you need anything else. Wishing you and your family comfort and peace during this unimaginable time. "
Tyler lewis
February 23, 2026
5
out of
5
rating by Tyler lewis
"Heaven has been great to work with."
We responded:
"Thank you for your five star review. We are grateful to assist you with all of your insurance and financial services needs. Please do not hesitate to reach out to us should you need anything. Welcome to our State Farm Family! "
Crescent Park D1
February 18, 2026
5
out of
5
rating by Crescent Park D1
"Heaven was very nice and helpful on the phone"
We responded:
"Thank you so much for your kind words! We're glad to hear that Heaven was nice and helpful on the phone. We appreciate your feedback and look forward to assisting you again! Please reach out to the office if you need anything! Welcome to our State Farm Family. - Felicia Gilbert State Farm Agent "