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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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trouser monster

December 12, 2025

5  out of  5
rating by trouser monster
"she is always in office and always helpful , great person to know my stuff is always handled"
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rebel

December 12, 2025

5  out of  5
rating by rebel
"She is an amazing agent 😍 has saved me money 💰"
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DeAndre Williams

December 11, 2025

5  out of  5
rating by DeAndre Williams
"I met with Miss Felicia today to review my insurance, and she absolutely exceeded my expectations. She didn’t just try to sell me a policy, she walked me through my options, explained what I actually needed, and helped me understand where I was over- or under-insured. I never felt rushed or pressured, and she was patient with all my questions. On top of that, she helped me find better coverage and save money compared to my previous company. If you’re looking for someone who is honest, knowledgeable, and truly has your best interest in mind, I’d definitely recommend Felicia with State Farm!!"
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Brook Vernoy

December 11, 2025

5  out of  5
rating by Brook Vernoy
"Felicia is the most knowledgeable insurance agent I have ever spoken to. She took the time to understand my situation, and give me multiple options. She never once made me feel pressured or confused. She was able to get me MORE coverage and a lower premium! I left leaving relieved, thanks so much Felicia!"
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Jill Jones (IHYT)

December 10, 2025

5  out of  5
rating by Jill Jones (IHYT)
"Felicia does a good job!"
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If there is anything we can do to get that 4 star review to a 5 star review, please let us know! "
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Michelle Belt

December 10, 2025

5  out of  5
rating by Michelle Belt
"I am so happy to join the State farm team and my representative Skylar was amazing and walk me through everything I appreciate what she did thank you Skylar"
We responded:
"Thank you for your 5-star review! Sky and I are so happy to be your good neighbors! Welcome to our State Farm Family! "
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Laura Otten

December 8, 2025

5  out of  5
rating by Laura Otten
"I was with Allstate for 30 something years when I found out Felicia was with State Farm and I’m a person that I don’t like change but I trust in totally my whole heart with Felicia and I changed to her and it was a better plan and her whole staff is amazing"
We responded:
"Thank you so much for your heartfelt review! We’re honored that you trusted Felicia and our team with your insurance needs, especially after so many years with another company. It means a lot to know that you’re happy with your new plan and the service our staff provides. We look forward to continuing to support you and your family for many years to come!"
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Dale Endraske

December 3, 2025

5  out of  5
rating by Dale Endraske
"Very polite and gives a great service thanks"
We responded:
"Thank you for your wonderful feedback! We're glad you found a great price with us. If you ever need assistance in the future, we're here to help! "
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David 68

December 3, 2025

5  out of  5
rating by David 68
"Very well pleased with my insurance rep Heaven. So well pleased that I have started recommending her to everyone I can that's needing insurance. I appreciate her dedication and straight forward approach. David cotten"
We responded:
"Thank you, David, for your wonderful feedback! We're thrilled to hear that Heaven has provided you with dedicated and straightforward service. Your recommendations mean the world to us, and we're grateful for your trust. We'll be sure to share your kind words with Heaven!"
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Tiff Jen

December 3, 2025

5  out of  5
rating by Tiff Jen
"Felicia Gilbert is an amazing person. And I had a wonderful experience at the state farm insurance office. They help feed my family. bless 🙌 them"
We responded:
"Thank you for your heartfelt review! We're so glad to hear that Felicia Gilbert and our team could provide you with a wonderful experience. It’s an honor to support you and your family in any way we can. Your kind words truly mean a lot to us—blessings to you and your loved ones! 🙌"
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ginger ehrhardt

December 2, 2025

5  out of  5
rating by ginger ehrhardt
"I'm thrilled to be moving to State Farm. Felicia Gilbert helped me get twice the coverage, roadside assistance and some life insurance for $4 more than my Progressive policy. She was pleasant, clear and made some great suggestions. I appreciate the wonderful customer service."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Felicia Gilbert provided you with excellent service and helped you find the coverage that fits your needs. It's great to know you're getting more value and peace of mind with your new State Farm policy. We truly appreciate your trust and look forward to serving you!"
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Olivia Hill

December 2, 2025

5  out of  5
rating by Olivia Hill
"I am truly impressed with Felicia and her staff. Not only do they offer reliable coverage and knowledgeable support, but they also go above and beyond to make a positive impact in the community. It’s clear that they genuinely care about the people they serve."
We responded:
"Thank you so much for your thoughtful and encouraging review. We’re delighted to hear that Felicia and our team have provided reliable coverage and knowledgeable support while making a positive impact in the community. Your kind words truly motivate us to continue serving with care and dedication. We appreciate your trust and support! "
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Sarah Foreshee

December 1, 2025

5  out of  5
rating by Sarah Foreshee
"They were super nice and they are very understanding"
We responded:
"Thank you for your kind words and 5-star review! We're glad to hear you found our team nice and understanding. We appreciate your support! "
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Ellen Miller

December 1, 2025

5  out of  5
rating by Ellen Miller
"Just wanted to say thank you again for the help of my Thanksgiving meal. My family and I are forever grateful."
We responded:
"Thank you so much for your heartfelt message! We're honored to have been able to help with your Thanksgiving meal. Wishing you and your family many more joyful moments together! "
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Chasity Hills

December 1, 2025

5  out of  5
rating by Chasity Hills
"Great people very kind and they treat you like family even if you just meet them ."
We responded:
"Thank you for your feedback it is very much appreciated!"
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Joey Blodgett

December 1, 2025

5  out of  5
rating by Joey Blodgett
"She is really helpful and with great customer service when I was having issues she was very patient with me and helped me through any step she could couldn’t of asked for better"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found the customer service helpful and patient. It's our goal to support you every step of the way, and we're glad we could assist you. If you ever need anything else, please don't hesitate to reach out!"
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Kresti Martin

November 26, 2025

5  out of  5
rating by Kresti Martin
"Great customer care and service!!"
We responded:
"Thank you so much for your 5 star review! We appreciate your kind words and are so glad you received great customer service! If you need anything at all please do not hesitate to reach out to our office. Welcome to our State Farm Family! "
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Cola Chance

November 22, 2025

5  out of  5
rating by Cola Chance
"Very friendly staff!!! They are professional and showed a genuine concern for my insurance needs! I’m glad I switched over to them!"
We responded:
"Thank you so much for your kind words! Felicia and the entire team truly appreciate your support and are always happy to help. We're grateful to have you as a valued client and look forward to assisting you whenever you need us! Welcome to our State Farm Family!"
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Lindsey Wright

November 21, 2025

5  out of  5
rating by Lindsey Wright
"Great customer service"
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience and truly appreciate your support. If you ever need anything, don’t hesitate to reach out!"
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Dean Smith

November 21, 2025

5  out of  5
rating by Dean Smith
"Very polite and professional. Stated I didn't have much time and she fixed me rite up"
We responded:
"Thank you for your kind words! We're glad to hear that you found our service polite and professional, and that we could assist you quickly. We appreciate your feedback! Welcome to our State Farm Family! "
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Jenal Tucker

November 20, 2025

5  out of  5
rating by Jenal Tucker
"Everything was great"
We responded:
"Thank you for the 5-star review! We're glad everything was great and appreciate your support! Welcome to our State Farm Family! "
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Jake Grant

November 20, 2025

5  out of  5
rating by Jake Grant
"I just want to brag on Felicia as well as the crew there! I called with questions, and was given answers! It was very easy to talk with, as well as feel comfortable doing so. Not one time did I feel any type of pressure to make any decisions! I see now why Felicia Gilbert State Farm was referred to me by a friend!"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Felicia and the team provided you with clear answers and a comfortable, pressure-free experience. Your referral means a lot to us! "
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michelle cook

November 20, 2025

5  out of  5
rating by michelle cook
"Miranda did a great job .she gave me a quote while I was on the phone with her one my first phone call. Very helpful and thorough. Loved the customer service!!"
We responded:
"Thank you for your kind words! We're thrilled to hear that Miranda provided you with helpful and thorough service. We appreciate your support! Thank you for being a part of our State Farm Family! "
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Jon Hearne

November 18, 2025

5  out of  5
rating by Jon Hearne
"Saved money."
We responded:
"Thank you so much for your kind words! We're thrilled to hear we could help you save money. If you need anything else, feel free to reach out! Welcome to our State Farm Family! "
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David Lange

November 15, 2025

5  out of  5
rating by David Lange
"The staff at Felicia Gilbert State Farm Agency have been wonderful. They have kept us insured at reasonable rates and have made the process super easy."
We responded:
"Thank you for your kind words! We're delighted to hear that our team at Felicia Gilbert State Farm Agency has made the insurance process easy and affordable for you. We appreciate your trust and look forward to continuing to serve your insurance needs!"