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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Charles Walker

January 30, 2026

5  out of  5
rating by Charles Walker
"It was great working with the agent things went great an she was very informative thank you again"
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Justin Allen

January 28, 2026

5  out of  5
rating by Justin Allen
"Heaven Hernia She is the best, everything was perfect from the moment I picked up the phone. Great customer service and awesome stories Thanks battle buddy- Brother Allen Ps. She’ll explain the names there top secret lol"
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Zeeshan Ahmed

January 20, 2026

5  out of  5
rating by Zeeshan Ahmed
"What I experienced today with State Farm was excellent service. The agent was very knowledgeable and explained everything clearly, from beginning to end. I am extremely satisfied with the service and found it to be much better and quicker than expected. I requested coverage and quote pricing in the morning and received the pricing immediately. The customer service was outstanding and the agent took the time to assist me and completed everything within the timeframe given. I truly appreciate the prompt and professional support. Thank you."
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Miranda provided you with knowledgeable, clear, and prompt service. It's great to know that your experience exceeded your expectations and that we could assist you quickly and professionally. We truly appreciate your kind words and look forward to serving you again in the future! Welcome to our State Farm Family! "
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Jacob Reynolds

January 16, 2026

5  out of  5
rating by Jacob Reynolds
"Heaven Hearne went above and beyond to ensure that our policies were the best price and best coverage! I would definitely recommend her for your insurance needs!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that Heaven went above and beyond to find you the best coverage at the best price. Your recommendation means a lot to us, and we're here anytime you need assistance with your insurance needs! Welcome to our State Farm Family! "
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Lesa Nolan

January 15, 2026

5  out of  5
rating by Lesa Nolan
"Felicia, thanks for all your help with going over our homeowner policy for renewal. We have been lucky to have you as our state farm agent for the past 5 years or more. You're such a big help when we need you for insurance questions!! XX"
We responded:
"Lesa, Thank you so much for your five star review. Your feedback is greatly appreciated. We are grateful to have you as a loyal customer. Contact us at the office if you need anything at all! - Felicia Gilbert State Farm Agent "
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quinetra bellmon

January 15, 2026

5  out of  5
rating by quinetra bellmon
"No one likes when they have to call their insurance company for anything, but I love speaking with anyone in Felicia Gilbert‘s office because they’re always so nice and willing to help"
We responded:
"Thank you so much for your kind words and five-star rating! We're thrilled to hear that Felicia Gilbert and her team have made your experience with insurance calls pleasant and helpful. Providing excellent service is our top priority, and your feedback means a lot to us. If you ever need anything else with your vehicle or renter's insurance, we're here to help!"
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Debbie Price

January 13, 2026

5  out of  5
rating by Debbie Price
"Felicia was very friendly and professional Answered all questions and saved me money on my car insurance . That's how you keep a customer."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Felicia provided friendly and professional service while helping you save on your car insurance. We truly appreciate your trust and look forward to continuing to serve you! Welcome to our State Farm Family!"
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Joe Chinchock

January 6, 2026

5  out of  5
rating by Joe Chinchock
"Very informative staff and quick to respond customer service. Felicia and staff have always answered any questions i may have had regarding my insurance account and have always tried too help with any problems. I appreciate their time and expertise. Recommend them highly"
We responded:
"Thank you so much for your kind words and the 5-star review! We’re thrilled to hear that Felicia and our team have been informative and responsive to your needs. Providing excellent customer service and support is very important to us, and we’re glad to know you appreciate our efforts. Your recommendation means a lot, and we’re always here to help with any questions or concerns you may have in the future!"
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kathy simmering

January 4, 2026

5  out of  5
rating by kathy simmering
"Thank you .You help me out so much. very lkind..well spoken ."
We responded:
"Thank you so much for your wonderful five-star review! We’re thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to serving you again in the future! "
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Angie Merten

December 31, 2025

5  out of  5
rating by Angie Merten
"Felecia’s and her staff are amazing. They are always friendly and responsive I highly recommend them for your insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you for being apart of our State Farm Family! - Felicia Gilbert State Farm Agent "
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Paula Loyd

December 30, 2025

5  out of  5
rating by Paula Loyd
"I am so thankful for Felicia. Her and her office helped me with a thanksgiving dinner. Not only that but I was sick and she was so kind and brought it to my house. She really cares about people."
We responded:
"Thank you so much for your kind words and five-star review! Felicia and our entire team truly care about our clients, and we’re glad we could support you during a difficult time. It was our pleasure to help, and we’re always here to assist you with your insurance needs. Wishing you good health and all the best!"
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John Nolan

December 22, 2025

5  out of  5
rating by John Nolan
"Outstanding service"
We responded:
"Thank you for your outstanding 5-star review! We're glad to hear you had a great experience with our vehicle insurance services. If you ever need any further assistance or have questions, feel free to reach out. We're here to help!"
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william west

December 19, 2025

5  out of  5
rating by william west
"Great experience friendly and helped me find the perfect insurance"
We responded:
"Thank you for your kind words! We're delighted to hear you had a great experience and that we could help you find the perfect insurance. You being properly protected is important to us, and we're here anytime you need assistance in the future! "
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Jasmine Terry-DeLoney

December 16, 2025

5  out of  5
rating by Jasmine Terry-DeLoney
"Wonderful Services!"
We responded:
"Thank you for your fantastic 5-star review! We're delighted to hear that you had a positive experience with our insurance services. Providing you with reliable coverage and excellent support is our top priority. We truly appreciate your trust and look forward to assisting you with all your insurance needs in the future!"
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Kyle Kozer

December 15, 2025

5  out of  5
rating by Kyle Kozer
"Heaven was so helpful and patience throughout the paper work process. I would recommend this office to anyone."
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Heaven provided you with patient and helpful support throughout the paperwork process. Your recommendation means a lot to us! If you ever need assistance in the future, we’re here to help. Welcome to our State Farm Family! "
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trouser monster

December 12, 2025

5  out of  5
rating by trouser monster
"she is always in office and always helpful , great person to know my stuff is always handled"
We responded:
"Thank you for your wonderful feedback! We’re glad to hear that Felicia is always available and helpful, and that you feel confident knowing your insurance needs are well taken care of. It’s our pleasure to serve you, and we’re here whenever you need us"
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rebel

December 12, 2025

5  out of  5
rating by rebel
"She is an amazing agent 😍 has saved me money 💰"
We responded:
"Thank you for the fantastic review! We’re so happy to hear that Felicia was able to save you money and provide you with great service. Your trust means a lot to us! If you ever need assistance with life or homeowners insurance, don’t hesitate to reach out. We’re here to help!"
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DeAndre Williams

December 11, 2025

5  out of  5
rating by DeAndre Williams
"I met with Miss Felicia today to review my insurance, and she absolutely exceeded my expectations. She didn’t just try to sell me a policy, she walked me through my options, explained what I actually needed, and helped me understand where I was over- or under-insured. I never felt rushed or pressured, and she was patient with all my questions. On top of that, she helped me find better coverage and save money compared to my previous company. If you’re looking for someone who is honest, knowledgeable, and truly has your best interest in mind, I’d definitely recommend Felicia with State Farm!!"
We responded:
"Thank you so much for your thoughtful review! We’re delighted to hear that Felicia exceeded your expectations by taking the time to explain your options clearly and helping you find the right coverage without any pressure. It’s wonderful that she was able to help you save money while improving your protection. Your recommendation means a lot to us! If you ever need assistance in the future, Felicia and our team at State Farm are always here to help. Welcome to our State Farm Family! "
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Brook Vernoy

December 11, 2025

5  out of  5
rating by Brook Vernoy
"Felicia is the most knowledgeable insurance agent I have ever spoken to. She took the time to understand my situation, and give me multiple options. She never once made me feel pressured or confused. She was able to get me MORE coverage and a lower premium! I left leaving relieved, thanks so much Felicia!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Felicia was able to provide you with knowledgeable, pressure-free guidance and find coverage that fits your needs while saving you money. Your satisfaction is our top priority, and we’re glad you left feeling relieved and confident. If you ever need assistance with life, homeowners, or vehicle insurance in the future, don’t hesitate to reach out. Welcome to our State Farm Family! Thanks again for choosing us!"
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Jill Jones (IHYT)

December 10, 2025

5  out of  5
rating by Jill Jones (IHYT)
"Felicia does a good job!"
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If there is anything we can do to get that 4 star review to a 5 star review, please let us know! "
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Michelle Belt

December 10, 2025

5  out of  5
rating by Michelle Belt
"I am so happy to join the State farm team and my representative Skylar was amazing and walk me through everything I appreciate what she did thank you Skylar"
We responded:
"Thank you for your 5-star review! Sky and I are so happy to be your good neighbors! Welcome to our State Farm Family! "
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Laura Otten

December 8, 2025

5  out of  5
rating by Laura Otten
"I was with Allstate for 30 something years when I found out Felicia was with State Farm and I’m a person that I don’t like change but I trust in totally my whole heart with Felicia and I changed to her and it was a better plan and her whole staff is amazing"
We responded:
"Thank you so much for your heartfelt review! We’re honored that you trusted Felicia and our team with your insurance needs, especially after so many years with another company. It means a lot to know that you’re happy with your new plan and the service our staff provides. We look forward to continuing to support you and your family for many years to come!"
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Dale Endraske

December 3, 2025

5  out of  5
rating by Dale Endraske
"Very polite and gives a great service thanks"
We responded:
"Thank you for your wonderful feedback! We're glad you found a great price with us. If you ever need assistance in the future, we're here to help! "
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David 68

December 3, 2025

5  out of  5
rating by David 68
"Very well pleased with my insurance rep Heaven. So well pleased that I have started recommending her to everyone I can that's needing insurance. I appreciate her dedication and straight forward approach. David cotten"
We responded:
"Thank you, David, for your wonderful feedback! We're thrilled to hear that Heaven has provided you with dedicated and straightforward service. Your recommendations mean the world to us, and we're grateful for your trust. We'll be sure to share your kind words with Heaven!"
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Tiff Jen

December 3, 2025

5  out of  5
rating by Tiff Jen
"Felicia Gilbert is an amazing person. And I had a wonderful experience at the state farm insurance office. They help feed my family. bless 🙌 them"
We responded:
"Thank you for your heartfelt review! We're so glad to hear that Felicia Gilbert and our team could provide you with a wonderful experience. It’s an honor to support you and your family in any way we can. Your kind words truly mean a lot to us—blessings to you and your loved ones! 🙌"